Information We Collect

We collect information including name, address, phone number, email address and, in the case of a purchase, credit card information when you:

- Sign up for an account or service

- Inquire about our services

- Request information via email, phone, or SMS

- Subscribe to our Email Newsletter or Blog

- Enter one of our contests

- Participate in a marketing survey, promotion or event

Using Information We Collect

At Slack Tide Tech LLC, we always want to provide you with the best possible service and experience. In order to do this, we collect information that allows us to:

- Process and manage your account

- Provide the services you request

- Identify your product and service preferences

- Contact you about the status of an order

- Provide support or assistance with products or services

- Customize our communications to you

- Provide information you have requested

- Improve our customer service

Your Information and Your Privacy Rights

We do not provide, trade, or otherwise transfer to outside parties your personally identifiable information, including mobile data, phone number, or email address. On rare occasions, we may be required to disclose specific information in response to a court order or when otherwise required by law to do so.

We do not provide your information to any third parties, agencies, or companies for marketing, promotional, or commercial purposes.

How We Use Email

When you provide us your email address, we may send you emails necessary to process your order, provide relevant information, manage your account, or respond to a request.

It is our intent to send you promotional email communications only if you have agreed to receive them. Instructions on how to unsubscribe are included in each and every email we send.

How We Use SMS & Phone Communications

When you opt-in to receive SMS or voice messages, we will provide you the communications to which you have agreed. For example, if you request information, notifications, or an appointment via text, you will receive the response or appointment confirmation in the same manner - specifically, by text/SMS.

For more information, read the Terms and Conditions of Mobile Communications statement below.

Opt-In and Opt-Out of SMS

You may opt-in to SMS messaging by providing your name and phone number and checking the box (or leaving an already checked box checked) on our web form or chat interface indicating that you wish to receive communications via text/SMS.

You may opt-out of text/SMS messages at any time by replying with the word “OUT” in response to any text we send. Each text contains this instruction for opting out. When you opt out, we will no longer send you text messages. You are free to opt-in again at any time.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and email address), please contact us directly. To protect your privacy, we will need to validate your identity before we update or review your information.

Security

It is our intent to protect against the loss, misuse or alteration of any information that we have collected from you. We use a variety of current technologies and processes for protection of customer data.

When you make a purchase on our site, your transaction/financial information is transmitted in a secure, encrypted format.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.

Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy.

Changes to Our Privacy Policy

Any changes to our privacy policy will be posted here. The last time it was modified was December 16, 2024

Questions or Comments?

For questions, comments or assistance with our privacy policy, we invite you to contact us directly using the contact information below.